The method of updating your map data varies depending on the year and model of your Hyundai. Please click here to find which system your model uses. With this option you will be able to download the updated information directly and upload it to your SD card or USB based on your model. A message will appear asking to confirm location to save the map files. Press OK to continue. Instructions will appear on how to find your software version as one option to find your vehicle. If you previously logged into your MyHyundai account, your vehicle will be pre-selected.
If using your vehicles SD card, insert into vehicle now. For aftermarket SD cards please follow requirements below:. If SD card inserted, the SD card recommendations will appear. If USB was inserted, skip to step After unzipping is complete, instructions will appear on how to install the update in the vehicle. Please take note. Your media will be shipped to you based on the shipping method you have chosen. If you have any questions about installing or ordering your map update please call Hyundai Customer Care at Your browser doesn't support HTML5 video.
Download the video instead. Update your Hyundai vehicle with the latest map update. Learn how to update your Hyundai vehicle with the latest map update. STEP 3: You will be redirected to the new map update site shown below. The Navigation Updater shortcut will be saved on your Desktop. Once media is inserted, the new media will appear.
Downloading will now begin. Once complete, the file will automatically be unzipped on media. You will see the following screen left. Please click on the "Pay with Debit or Credit Card" to continue. It depends on when you place the order and the type of shipping you choose. Order is only being process during normal business day. Our shipping cut off time for any order to be shipped on the same day is 10 am PST.
If you place an order after 10 am PST, your order will not ship until the next business day. Hyundai AutoEver offer FedEx as our delivery carriers and we pay for their delivery service. Hyundai AutoEver do not have any affiliation or contract with the carrier. We offer FedEx 2 days and ground shipping option. Both FedEx options only deliver on normal business day.
If you choose FedEx 2 days shipping, please keep in mind this service does not include Saturday, Sunday, or holiday delivery. For example: order placed on Friday n ormal business day 8 am PST, we process the order on the same day, and FedEx will deliver the order on Tuesday normal business day. If you choose FedEx ground, your order may arrive between 1 to 5 business days later depending on how close your address from our location in Irvine, CA.
For example: order ship to Anaheim, CA will arrive 1 - 2 business days later and order ship to Orlando, FL will arrive 3 - 4 business days later. Order ship to Canada and due to custom inspection, this may take between 7 - 14 business days. Please keep in mind that delay is possible due to weather condition, natural disaster, or COVID safety mandate.
For tracking purpose, all orders will ship with tracking number. Please check your order acknowledgement email or login to your Hyundai AutoEver free account for the tracking number. Orders are typically processed within 1 to 2 business days. When an order is placed before 10am PST, we will do our best to process it same day. Please call the shipping carrier if you experience a long delay.
Please call us at if you suspect a lost package. This error message usually appear during the shipping order check-out process. The cause of the error is usually due to the address either cannot be found or there is a typo on the address.
Please use Google search to confirm your address and try again. We recommend using the correct size as recommended at the download website, Class 10 and UHS 1 or higher.
See screenshots below:. Mac System: Please click on the "Apple" icon on the top left corner on your desktop and then click on "About This Mac". We recommend using wired Internet connection instead of wireless connection with minimum download speed of 60 Mbps.
This is due to a possibility that the head unit is not capable to read larger size partition format. Use 2 fingers to click on the Navigation Updater. Click Open from the drop down menu to get the next pop up window. Click on Open to start the installation process if you do not see "Open" on the pop up window, it means you didn't do step 2 correctly. During the installation process you will get the following pop up message, please click on OK to continue you will encounter problem with the Navigation Updater software if you click on "Don't Allow".
You should be able to complete the install and launch Navigation Updater software to download the map update for your vehicle. When using Navigation Updater, if an error occurs while copying to the portable device, refer to the following steps. If the error occurred while directly downloading to SD card or USB drive, then download to the hard drive and manually copy it to the portable device. When using Navigation Updater, this download error occurs when a file is corrupted during the download process.
When using Navigation Updater, this unzipping error occurs when files are corrupted while downloading, resulting in the failure to unzip. If you receive the "Network is Not Connected.
At this stage the program is experiencing issue with either downloading the update or copying the files to your local drive and somehow this process cannot be completed.
Please also check whether you meet the system requirements. If you have try any of the above solutions and no success, please contact us via Chat or at In your vehicle, find the system info page typically listed under SETUP menu in your navigation system. Find the software version. It will start with two letters and a combination of other alphanumeric characters.
Use this to search for your vehicle in the navigation updater program. You can also simply search by model and model year. Note: Please be cautious in selecting your model as some models will list duplicate Software versions.
The NavigationUpdaterSetup. Please follow this instruction to start the Navigation Updater program installation. To find the Navigation Update program after installation, please open Finder and search for it inside the Applications section. A folder with the vehicle name will appear on the Desktop, and then the download will proceed. Device ID is located inside the head unit. This Device ID is unique for each head unit. So you may not use someone else Device ID or just make up series of numbers.
Take note the Device ID and use it to get the Authentication Code when you purchase the map update later. How to find the Navigation Updater program if you cannot find the shortcut icon on your desktop? Please refer to the following steps to resolve the issue.
If it is raised, it is unlocked. If this problem persists, please contact us via chat portal or at Please do not use any larger size than what we recommended. To make back-up of your map update on SD card is very easy. All you need to do is select all files and folders on the SD card root directory then do copy and paste to your local drive.
We recommend copying all those files into a new folder so they don't get mixed up with your other files or folders. Older vehicle may have only 16 GB SD card which will not be enough space. If your existing SD card is 32 GB and because it will need to be formatted, we recommend to back-up the current files to your local hard drive first. Please follow this link on how to perform back-up.
If you need to purchase a 32 GB SD card, please follow this link for the guidelines. Click [allow an app or feature through Windows Defender Firewall] at the top left corner of the page. Please check with the corresponding company for specific instruction. If you have the green check mark, it means your security is active. Unless you didn't disable it and you see other than the green check mark, it means you may have a third party protection.
Please check this link for example s. Note: The built-in navigation system does not require a connection to any Android or iPhone device to display map and provide guidance.
During the purchase process you will be asked to enter your Device ID and depending on the head unit type, you will either receive an email with the Authentication Code or your order will include a file with the Authentication Code.
There are 2 types of head unit for certain Genesis models. Following is how to differentiate the 2 types. Please contact our customer service via chat portal or at Please follow this link on how to do a soft reset on the head unit. No, once an update has been performed, the software cannot be downgraded to the older version.
Please read the following guide to make sure your update is successful. Please contact our customer support via Chat portal or at if you do not receive any error code and cannot start the update.
We also recommend to disconnect any Bluetooth device from the head unit, eject music CD, and remove any device from the USB port. Please follow the update preparation steps for more detail instruction. There are 2 possible causes for this error message:. If you continue to receive the Authentication Error message, please contact our customer support via online chat or at There are 2 possible cause for this error:.
If the above steps do not fix the issue you are experiencing, please contact our customer support via online chat or at Please click on [ On-board Routing ] to continue. Please click on [ Offline Routing ] to continue. Customer can check the [ Deactivate this pop-up ] check-box to hide the pop-up warning. This error code usually appear at the bottom right hand corner.
Error or indicates one or more update files are corrupted. This message is shown when there is a mismatch between the updated system of the vehicle and the map data on the SD card. There are 2 possibilities:. If this is the first time you inserted the SD card to the head unit, please try to run the update first.
If the system continues to fail to update, please contact our customer support via Chat portal or at Please make sure the SD card remain inside the SD card slot after update has been completed.
If the above 2 conditions are already met, the "Cannot Display Map" error is caused by corrupted file. We recommended that you have stable and high speed Internet connection. Please use Ethernet cable instead of wireless connection. This error only affect v Please contact our customer support via online chat or at for the solution to bypass that error message. Update times may vary by model.
Please make sure the battery stay disconnected long enough, otherwise the head unit will return to the splash or blank screen. If you continue to have issue after disconnecting the battery for at least 4 hours, please contact our customer support via online chat or at This message is shown when the user has downloaded the update file for the wrong model.
If this problem persists, please contact our customer support via online chat or at Not likely. Please contact your local dealership for a proper diagnosis. Affected customers:. Examples of affected MAP ver are Following is the screenshots that customer will see on their head unit. We will need to investigate and regenerate new Authentication Code for you.
Please contact our customer service via online chat or at Free Limewire Download uses the Gnutella network with a Bittorrent plugin, for distributing files.
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