I then tried to "browse my computer for driver software" and direct Windows to the folder I'd downloaded to see if I could install it that way, but this of course, involved being able to right click on the driver itself therefore I couldn't uninstall the driver first.
This did work, but it still said there was a problem with the driver. Is there a way of uninstalling the driver and installing a new one from a folder that doesn't contain an. Hope this makes sense! Generally speaking the driver is probably just corrupt. It will install a clean copy of the correct driver. If the device cannot start it is either the driver or the hardware itself. Have you completely uninstalled the driver? Have you run a system file check? Have you tried booting into safe mode?
Please read this wiki to find out how to find and upload your event viewer logs. Thanks for your help, I appreciate it, but I'm afraid I haven't got the time to look into this at the moment. I'll try and get back to it some time this week. Office Office Exchange Server. Not an IT pro? Resources for IT Professionals.
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